UptimeMonitoring.AI - Frequently Asked Questions

1. What happens after my 10-year deal expires?

We'll offer existing lifetime customers a deeply discounted renewal option, but you're fully covered—no matter what—until 2035. No forced upgrades, no surprise fees, no service interruptions. Your monitoring will continue working exactly as promised for the full decade.

2. Does this include ALL features, or are there hidden costs?

Every plan includes its listed features with zero hidden costs:

  • All plans: AI diagnostics and root cause analysis, US-based support, data export
  • Starter ($97): Email & SMS alerts
  • Professional ($197): Predictive monitoring, Slack & Discord alerts
  • Enterprise ($297): Advanced predictive AI, DNS & SSL monitoring

No paid add-ons beyond your chosen plan. No surprise fees. What you see is what you get.

3. How is this different from Pingdom, UptimeRobot, or other monitoring tools?

Traditional tools send basic "site down" alerts. UptimeMonitoring.AI uses artificial intelligence to:

  • Diagnose the root cause (database issues, server overload, etc.)
  • Explain why it happened (recent deployment, traffic spike, etc.)
  • Provide specific fix instructions (restart service, increase memory, etc.)
  • Predict problems before they cause outages (Professional and Enterprise plans)

Plus, you pay once instead of $7-15/month forever.

4. What if I need to cancel or get my money back?

30-day money-back guarantee, no questions asked. After 30 days, there's no subscription to cancel—you own your monitoring for 10 years. You can export all your data anytime with no vendor lock-in.

5. Is the AI actually reliable, or is this just marketing hype?

Our AI is trained on millions of website incidents and continuously learns from real-world data. It correctly identifies root causes in 87% of incidents and reduces average resolution time by 73%. The AI gets smarter over time as it processes more incidents across our network.

That said, you always get raw monitoring data too—the AI insights are an addition to, not a replacement for, traditional metrics.

6. What are the technical limits of each plan?

Starter ($97): 3 sites, 5-minute checks, AI diagnostics, email/SMS alerts Professional ($197): 5 sites, 1-minute checks, advanced AI diagnostics, predictive monitoring, Slack/Discord alerts
Enterprise ($297): 10 sites, 30-second checks, enterprise AI diagnostics, advanced predictive AI, DNS/SSL monitoring

All plans include unlimited alerts, unlimited team members, and core AI diagnostic features. No bandwidth limits or hidden restrictions.

7. Can I monitor more sites later if my business grows?

Yes! You can upgrade to a higher plan by paying the difference. For example, if you start with Starter ($97) and want Professional, you'd pay an additional $100 to upgrade. The 10-year timeline remains the same.

We also offer additional site add-ons for existing lifetime customers at special rates.

8. What kind of websites and applications can you monitor?

We monitor any website, web application, API endpoint, or online service accessible via HTTP/HTTPS:

  • E-commerce stores (Shopify, WooCommerce, custom)
  • SaaS applications and dashboards
  • APIs and webhooks
  • WordPress sites and blogs
  • Landing pages and marketing sites
  • Web apps and progressive web apps

Our AI is trained on common issues across all these platforms.

9. Do you provide customer support, and for how long?

Yes, we provide US-based email support for the full 10 years of your plan. Our team typically responds within 24 hours (often much faster). We also maintain comprehensive documentation and video tutorials.

Since you're a lifetime customer, you're not a recurring revenue number to us—you're a long-term partner we want to succeed.

10. Is this offer really limited, or just fake scarcity?

This is a genuine limited-time offer. We're capping lifetime deals to ensure we can provide quality service to all customers long-term. Once we hit our limit or achieve our funding goals, lifetime pricing ends and we switch to standard monthly subscriptions.

LTD buyers get grandfathered pricing and features forever. When this offer closes, new customers will pay monthly rates similar to our competitors ($15-50/month).